Availing of the Pro plan (the second tier) gives you access to the following additional integrations: These two are the only integrations available under Dialpad’s lowest subscription plan. Integrationsĭialpad’s main integrations are with GSuite and Office 365. Meanwhile, Aircall also has a plethora of other unique features such as personalized three-digit extension numbers, warm transfers, shared call inboxes, call comments and assignments, time and skill-based routings, parallel calls, power dialers, call whispering, insight cards, and native Salesforce integration. Interactive Voice Response (IVR) systemĭialpad offers other features like flexible caller IDs, three-way calls, call flips to move live calls discreetly from one device to another, simultaneous rings to all your connected devices, live sentiment analysis to improve call outcomes, web conferencing, and visual voicemail, among others.Call routing, forwarding, and recording.Accessibility from desktop and mobile devices.Both business phone systems share some feature similarities such as: Feature Setĭialpad and Aircall both offer robust features that cater mainly to the needs of small to medium enterprises.
#Aircall dialer download#
Meanwhile, you need to download Aircall’s call dialer app to your desktop to start making calls. You need to contact Aircall support for assistance if you intend to use a business Outlook or Gmail email address.Īfter that, you can start using Aircall’s web app to access your dashboard, configure your settings, and do general administrative work on your team’s account. Personal and free email addresses cannot be used. Once logged in, you can configure your account, manage your calls, and designate your team members through Dialpad’s web app.įor Aircall, you’ll need a company email address to sign up for an account. Existing PBX hardware can also be used on top of Dialpad’s apps for softphone and desktops. Personal email addresses can be used to create an account as well. You can log in using your existing Google or Microsoft 365 account. Setting up Dialpad is pretty much straightforward.
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